Privacy policy

Last updated: August 5, 2026

At Sabaya Studio, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise use our services.

This Privacy Policy explains what information we collect, how and why we use it, how we protect it, when we may share it, and the choices and rights available to you.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information received from certain third parties.

1.1 Information You Provide

Depending on how you interact with Sabaya Studio, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone/mobile number

  • Order and purchase history

  • Payment-related information necessary to process your order

  • Account login information, if you create an account

  • Product preferences and other information you voluntarily provide

  • Messages, reviews, feedback, or inquiries you send to us

  • Information you provide when requesting a return, exchange, refund, or customer support

Please do not provide sensitive personal information unless it is specifically necessary for the service you are requesting.

1.2 Payment Information

When you make a purchase, payments may be processed by third-party payment providers.

Depending on the payment method you choose, we may receive limited information relating to the transaction, such as payment status, transaction reference, or the last few digits of a payment card.

We generally do not store complete credit or debit card numbers or security codes on our own systems where payment processing is handled by a third-party payment provider.

You should review the privacy policy of your chosen payment provider to understand how it handles your payment information.

1.3 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and interactions with the website

  • Date and time of visits

  • Referring website or source

  • General location information derived from technical data

  • Website performance and diagnostic information

We use this information primarily to operate, secure, maintain, and improve our website and services.

2. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

Processing and Delivering Orders

We use your information to:

  • Process and confirm your orders

  • Arrange payment processing

  • Prepare and dispatch products

  • Deliver orders to the address you provide

  • Contact you regarding your order

  • Handle returns, exchanges, refunds, and cancellations

  • Provide customer support

Improving Our Products and Services

We may use information to:

  • Understand how customers use our website

  • Improve website functionality and user experience

  • Develop and improve products

  • Identify technical problems

  • Analyze sales and customer preferences

  • Conduct internal research and business analysis

Communications and Marketing

Where permitted by applicable law, we may use your contact information to send you:

  • Order confirmations and updates

  • Customer service communications

  • Information about products or services

  • Promotional offers, discounts, or announcements

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us at sabayastudio.com@gmail.com.

Please note that even if you opt out of marketing communications, we may still send you necessary transactional or service-related messages, such as order confirmations, delivery updates, or responses to your inquiries.

Security and Fraud Prevention

We may use information to:

  • Protect our website and customers

  • Detect and prevent fraudulent or unauthorized transactions

  • Investigate suspicious activity

  • Enforce our terms, policies, and other agreements

  • Maintain the security and integrity of our systems

Legal and Regulatory Purposes

We may use or disclose information when reasonably necessary to:

  • Comply with applicable laws and legal obligations

  • Respond to lawful requests from government authorities

  • Establish, exercise, or defend legal claims

  • Protect the rights, property, safety, or security of Sabaya Studio, our customers, or others

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

A cookie is a small text file stored on your device by a website. Cookies can help websites remember information about your visit and recognize your device when you return.

We May Use Cookies To:

  • Keep products in your shopping cart

  • Remember certain preferences

  • Maintain website functionality

  • Understand website traffic and usage

  • Improve website performance

  • Analyze customer interactions

  • Support marketing and advertising activities, where applicable

  • Help detect fraud or security issues

Some cookies may be essential for the website to function properly, while others may be used for analytics or other purposes.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping or checkout features.

Where required by applicable law, we will provide appropriate information or obtain consent for non-essential cookies and similar technologies.

4. Third-Party Services

Sabaya Studio may use third-party companies and service providers to help operate our business.

These may include:

  • Payment processors

  • Courier and delivery companies

  • Website hosting providers

  • E-commerce platform providers

  • Analytics providers

  • Marketing and advertising platforms

  • Email or communication service providers

  • Customer support tools

  • Fraud prevention and security services

These third parties may have access to personal information only to the extent reasonably necessary to provide services to us or to perform functions on our behalf, subject to their own applicable terms and privacy policies.

Payment Providers

JazzCash , Easypaisa and Cash on Delivery.

Courier and Delivery Providers

TCS , Daraz Express

We may provide delivery partners with information necessary to complete delivery, such as your name, telephone number, and delivery address.

Analytics and Advertising Services

Google Analytics, Meta Pixel, TikTok Pixel.

These services may collect information about how visitors interact with our website. Their collection and use of information may be governed by their respective privacy policies.

We encourage you to review the privacy policies of third-party services that process your information.

5. Sharing of Personal Information

We do not sell or rent your personal information to third parties for their independent commercial use.

We may share information when reasonably necessary with:

  • Payment service providers

  • Courier and delivery companies

  • Website and hosting providers

  • Technology and software providers

  • Marketing and analytics providers

  • Professional advisers, such as lawyers, accountants, or auditors

  • Government authorities or law-enforcement agencies where legally required or permitted

  • Other parties where necessary to protect our rights, customers, property, or business

We seek to limit information shared with third parties to information reasonably necessary for the relevant purpose.

6. International Transfers

Some third-party service providers we use may store or process information outside Pakistan.

Where personal information is transferred to another country, we will take reasonable steps to ensure that such information is handled appropriately and protected in accordance with applicable legal requirements.

By using our services, you acknowledge that certain service providers involved in operating our website or processing transactions may be located outside Pakistan.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, tax, or regulatory obligations

  • Enforce our agreements and protect our legal interests

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and business requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

These measures may include:

  • Access controls

  • Secure systems and authentication measures

  • Encryption or secure transmission where appropriate

  • Monitoring and security procedures

  • Limiting employee or contractor access to information where reasonably necessary

However, no method of transmission over the internet or method of electronic storage is completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee that information transmitted to or stored by us will be completely secure.

If you believe your interaction with us or your personal information has been compromised, please contact us promptly at sabayastudio.com@gmail.com.

9. Customer Rights and Choices

Subject to applicable law and any relevant legal limitations, you may have rights concerning the personal information we hold about you.

Depending on the circumstances, these may include the ability to:

  • Ask what personal information we hold about you

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally appropriate

  • Withdraw consent where processing is based on consent

  • Object to or request restriction of certain processing

  • Opt out of promotional or marketing communications

  • Ask questions about how your information is collected or used

To exercise a privacy-related request, contact us using the details provided in the Contact Information section below.

We may need to verify your identity before processing certain requests to help protect your information from unauthorized access.

We will respond to valid requests within a reasonable period and in accordance with applicable law.

Certain information may need to be retained where required by law or where we have a legitimate legal or business reason to do so.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate permission, please contact us at sabayastudio.com@gmail.com.

If we become aware that we have collected personal information from a child in circumstances where it should not have been collected, we will take reasonable steps to address the situation.

11. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

When you leave our website, we recommend reviewing the privacy policy of the website or service you visit.

12. Social Media

Sabaya Studio may maintain accounts or pages on social media platforms.

If you interact with us through a social media platform, that platform may collect and process information about you according to its own privacy policy and terms.

Your interactions with our social media pages may also be visible to other users depending on the platform and your privacy settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Where appropriate, we may provide additional notice of significant changes through our website, email, or other reasonable means.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Information

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Business Name: Sabaya Studio
Email: sabayastudio.com@gmail.com
Website: sabayastudio.com
Business Address: Sher shah road Multan
Privacy Contact/Representative: +923000758606

For privacy-related requests, please include enough information for us to understand and respond to your request.

15. Applicable Law

This Privacy Policy is intended to be interpreted in accordance with the laws applicable to Sabaya Studio and its operations in Pakistan.

Nothing in this Privacy Policy is intended to limit any rights that cannot lawfully be excluded or restricted under applicable law.

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

By using the Sabaya Studio website or providing personal information to us, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, disclosed, and protected as described above.